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Steam problem

Edgeman43Mon Feb 18, 2013 9:26 pm

My friend reinstalled his steam and was asked to write in the verification code witch had been sent to his e-mail adress. Actually there was nothing on his email. He applied for another code several times. The codes were sent but with 3 hour delay and none of them was valid, I mean Steam asked for the latest one. He applied for a code once again but since than (about 30 hours ago) he has receiverd nothing at all.
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tetMon Feb 18, 2013 9:33 pm

I would have one sent again and then check my spam folder. If there still is nothing, or there is a huge delay I would contact the folks at Valve/Steam with my issue.
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Edgeman43Mon Feb 18, 2013 9:36 pm

That's what he did but in the meantime we are looking for the solution.
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mr-tTue Feb 19, 2013 12:39 am

A coupe of things spring to mind first make sure that the email address sending the activation code is set as a known email. Also if using a email client try accessing via website.

Check both steam forums and news see if they are having issue likewise with the email service.

Other than this it may just be a case or waiting till a less busy time
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AbramTue Feb 19, 2013 2:42 am

My first validation codes went to my Junk Mail box for my ISPs' email server, so I never got it directly. Odd that it took so long though. I've had to do that about a dozen times now and they always showed up right away.
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Edgeman43Tue Feb 19, 2013 6:54 pm

Well, I'm not sure what was the reason but steam support took care of this and everything is fine.
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saushaWed Feb 20, 2013 12:11 am

sounds like the password times out before he can apply them this has happened to me....good luck
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