Hy,

Hello,
A few days ago I was banned from your server. Not very good reasons. I recognize that I can often be critical to the performance of some players but I always do in the public interest.
I could say that?

thanks

Hello Catalonia,

Let me first off thank you for joining us on our website and our game server.

As for the ban, we have very strict rules that we follow and we have zero tolerance for anyone that does not follow the rules.  Please see the rules -->>HERE<<--.

If you in fact received a permanent ban and would like a admin to review your case, please submit a ticket through our Contact US.

Once again, thanks for joining us and have a wonderful day.

what was the ban for catalonia, i always enjoyed our battles.

Bags

Thanks bags,

Same to you. I do not understand the ban permanent because I've always respected the rules. Someone can do something?

thanks

Catalonia,

Follow Silent_Wolf's recommendation and use the "Contact Us" link at the top of our site.  Forum posts will not initiate the review process for any bans.  The only way to appeal a ban is through the "Contact Us" link and open a new ticket.

Hello,
Five days ago I sent the message and no one has responded yet.

thanks

We receive a high number of tickets per day.  Please be patient, you will be notified when you ticket has been reviewed.

Hello,
It's been almost a month and still I have no answer on my question.
I would like someone to please get in touch with me.

Thanks

i would like to know why this Guy was banned and why this matter has not been taken care of YET

Bags

He never submitted a ticket by using the contact us button as asked.  The forums or Facebook are not ways to ask to be unbanned. He was asked to submit a ticket by using the contact us button so the admins who review these could look at it but never did.

We get a lot of messages asking to be unbanned and if its not in the ticket system its easy to be missed. At the top of every forum section there is a post letting people know how to ask to be unbanned. You can find it here: http://www.politeandfriendly.com/modules.php?name=Forums&file=viewtopic&t=6044